Today I received a free replacement temperature probe for my Taylor Digital Oven Thermometer/Timer. This is years old and has given me total satisfaction until about two weeks ago when the probe failed due to a break in the insulation/wire. Email communication to Taylor was answered quickly informing me that I was eligible for one free replacement probe, with additional ones costing $5.00. The thermometer goes for about $20 delivered on the ‘net. No questions about receipts, when purchased, if abused, no returns – no nothing. Just my address and I got the probe! This is incredible customer service in this day and age – and talk about retaining customer loyalty! Go Taylor!

On another note – major weather station changes/problems – details to come.